11/4/2011 1:43 PM
Another feature that USchedule offers to its customers is prepaid packages. These packages can be bought by or assigned to your customers and then they can book right out of these packages until their units run out. You could set up a package that costs $600 and allows your student to book 5 private lessons. Or you could set up a package for $1,100 and it could include 3 private lessons, 2 club fittings, a playing lesson and also a month long pass to one of your weekly clinics. All of these things can be added to a package and then booked straight out of that package by your student with no work on your part. Prepaid packages are very flexible in that you can add any service you want and you can even make that particular service only bookable through that prepaid package. If you have a package that costs $2,000 and it includes lessons that you wouldn’t normally offer to your customers, you can make sure that only those customers who purchased the prepaid package can see and book those lessons.
The best part about this feature is that you can track everything your customer does. The system knows if they have a prepaid package and can automatically book out of that package rather than through pay at location or pay with credit card. If you customer books a lesson out of their package and then decides that they can’t make it and cancels that lesson, the system will follow your cancellation policy, if it’s far enough in advance that your customer doesn’t need to lose their money or lose out on the lesson then the scheduler will automatically credit that unit back to the package for them to book again when it is more convenient. You can go in and look at any time how many units your customer has left, how many they’ve used along with when they used them, how they used them and if you or your customer booked the actual lessons.